The computer people

The computer people

Where we want you to swear by your IT not at it!

Tel:

01797363385

Customer Service

On Time

Quality

Value For Money

Overall Satisfaction

(based on 5 reviews)

Overview Key Info


We are a local computer company aiming to take the fear from people who need help with their IT but do not understand the Jargon. We cover both residential and business with the same calm easy to chat to approach. We pride ourselves that we treat every customer with the same care and attention to detail, not everyone needs to know the technical name for a piece of kit, they just want to be able to call someone and say the thingy isn't working and get it fixed. Service is our number one priority, we will go the extra to make sure we have happy customers

We are looking for Businesses who would like to be able to run their office from any location with our hosted solutions. Making your business work seamlessly.

Products & Services Products & Services


Products & Services laptop and desktop maintenance & repairs

Provision and support of all things computer based;

Products & Services remote monitoring support & repair

Offering a remote Monitoring package, We can monitor you desktop and servers on a daily basis allowing us to be proactive, fixing issues before they become a problem, and alerting you to hardware failure before it happens. We also offer remote repair service, We dont always have to come to your office to fix issues, thus saving time and money.

Products & Services support contracts

We offer a standard 12th month contract which consists of the following: 2 hour guaranteed Telephone response 8 hour guaranteed on site Response Unlimited telephone support Unlimited remote support Software and Hardware Purchases (chargeable) No charge for software setup Hardware setup and installation (Chargeable) Prices are tailored to your requirements. Adhoc: As an existing customer we have already built a relationship with you and generally know what your existing hardware/software is. We are always on the end of the phone and happy to help if you have any queries. Please be aware that our contract customers do take priority and if we are not immediately available please leave us a message and we will get back to you.

Products & Services domain, dns & mailbox setup and support

Helping you secure the best Domain Name for your company Purchasing it, Configuring the DNS to make sure all runs smoothly Setting up Hosted systems such as Mailboxes, and sharepoint & other online file systems ongoing maintenance and management of all systems.

Products & Services training & workshops

Email – attaching files, signatures, out of office Full training covering all aspects of Libra Office, Open Office and Microsoft Office Document template set ups Database development and use Hardware use and set up training Bespoke training packages on all types of hardware and software upon request

Products & Services Company Categories


Repair of Computers, Office Machinery IT Solutions

Reviews Reviews


Review

Customer Service

On Time

Quality

Value For Money

Overall Satisfaction

Fantastic service and welcome from Alison. I contacted Alison when my laptop lost all power and would not charge. Alison was back to me in less than half an hour and sorted the issue within the same day. All reasonably priced and with great speed. Not only is the lady a genius with fixing these things, she is a lovely lady to deal with as well. I would not hesitate to recommend her business and I will most certainly be using her again. Thank you Alison.

9th Jul 2019

Steve – Media in a Box
Review

Customer Service

On Time

Quality

Value For Money

Overall Satisfaction

My father’s laptop was repaired by the Computer Lady. I explained the problem with the laptop and the Computer Lady explained what she would do to fix it and how much it would cost. She also said it would be ready early the next morning so that I could take it with me when I went to visit my parents in London. Well Saturday morning arrived and at 8.45 the Computer Lady met me with my father’s laptop fully repaired for a very reasonable cost. I can’t praise or thank the Computer Lady enough. My father was very pleased with his now fully functioning laptop. I will never use anyone else for my computer/IT problems from now on it’s The Computer Lady all the way.

9th Jul 2019

Margaret Day
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